Any personal information we obtain is entered by you when submitting Landing Page forms, Website Registration forms or surveys.
Our server automatically collects only the domain name/IP address of our visitors, but not any other personal data.
In Via Trading Landing Page forms we may ask for your First Name, Last Name, Email Address, Phone Number, Country and State and Company Type.
In Website Registration forms we may ask for First Name, Last Name, Company Name, Email Address, Merchandise Delivery Address, Phone Number, Cell Phone, Mobile Carrier, Fax, Language, State Tax Exemption ID, How you heard about us, Main type of business, if you already have an Account Manager with us, if you have previously worked with us, your website URL, years in business, if you have purchased customer returns before and what are you looking to purchase.
The information we collect is used to better serve our customers and to improve the personalized content of our website.
For example, if we know a user is located in the state of New York, we may show him “related products” that other customer located in New York purchased in the past. This is because we think him, as other people in the same state, might be interested in the same products.
We use 2 systems, AEM’s WebJaguar CMS and and own PHP application system, to manage this data.
Only Via Trading account managers and Via Trading team members can view this data, exclusively for operational and software improvement purposes.
You may supply us with your e-mail address by registering on our website or joining our mailing list or by sending us an email.
Either way, if you actively agree to, you may receive periodic emails or texts from us with information on new products, services or upcoming events. Once you have agreed to be contacted by us, you can withdraw that consent at any time by emailing us at firstname.lastname@example.org or calling us at 877-202-3616. You can also opt out of any specific mailings you receive by clicking on the “unsubscribe” link at the bottom of each mailing. Unsubscribing fully from the list will remove you from all our mailing lists. Should you wish to receive our mailings again in the future, you will need to join our mailing list once again on www.viatrading.com.
When emailing or calling us to remove you from our contact list, please be ready to provide us with your full name and address to make sure your name is removed from the list. If you have any questions or require more information about how any of your information is used, please feel free to call or email us anytime.
Persons who supply us with their telephone numbers when registering online will only receive telephone contact from us if checking the box agreeing to it while registering. In that case, we may contact you with information regarding orders placed on-line or special events, new products and services or promotions Via Trading is sponsoring. If you agreed but do not wish to receive such phone calls anymore, please let us know by emailing us at email@example.com. When emailing, please provide us with your full name and address so that we may accurately identify you and remove you from our call list.
Only Via Trading can access the data you supply to Via Trading.
We do not partner with or have special relationships with any ad server companies.
We do use Google Remarketing scripts that allow us to create Google AdWords ad campaigns in whichever website Google Ads are active, considering our preferences are set so the ads should only show up in websites which might be of interest of our customers.
Upon request, we can provide site visitors with access to all information we have about them (including proprietary information): Financial information (e.g. credit card account information), unique identifier information (e.g. customer number or password), transaction information (e.g. dates on which customers made purchases, amounts and types of purchases), communications that the consumer/visitor has directed to our site (e.g. e-mails, customer inquiries), and contact information (e.g. name, address, phone number). Consumers can gain access to this information by e-mailing us at the above address.
Contact information and Credit Card information are kept in our physical facility and are not shared with any third parties. Credit Cards are processed physically in-house and do not go through an online third party Credit Card processing company.
Any inaccuracies in a user’s contact information can easily be updated. Please email us at firstname.lastname@example.org or call 877-202-3616 if you notice any incorrect information in your account which you would like to see corrected.
Customers can ask to remove all data we have from them at any time. Please email us at email@example.com or call 877-202-3616 to do so.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you on our site.